Radical Inclusion - Activate Diversity-Driven Innovation

How can a business be successful when it operates in a market that experiences not only periodic upheavals but also perpetual disruption?

 

  • What type of super-agility does the business need to lead the innovation race in their markets?

 

  • From where does your next blue ocean product solution come?

 

  • What is the source of your next cost saving process innovation?

 

  • Where will your business uncover the next novel supply chain strategy?

What would you say if we told you the answer is inside your own four walls? So why doesn’t it happen more often?

 

Boxing and Shelving

Research shows that managers unconsciously “box and shelf” people, sending messages that either they will be the innovators from whom the next great idea will come from, or alternatively,  that they should simply keep their heads down and leave the creative thinking to others. This leaves those employees feeling removed from the mission that brought them into the company in the first place.

 

Called the Self-Fulfilling Prophesy, this causes managers to unknowingly shut down divergent thinking in some and reinforce it in other employees, leaving innovation opportunities on the table or worse missing the window while competitors leap ahead.

 

The most competitive and innovative organizations recognize that they must tap into the diverse and divergent thinking, and one of the most utilitarian ways of doing this is through radical inclusion.

 

Leveraging the power of diversity 

The demands for agile innovation call for managers and teams to leverage the power of diversity to innovate for better business results:

  • Leveraging divergent thinking from diverse people

  • Recognizing the Spark of Humanity in all people - the root of intelligence, the source of creativity, the energy behind drive and grit, and is that which unites us all as human beings.

 

This then results in more:

 

  • Creativity and continuous improvement

  • Willingness to take more risks

  • Focused perseverance through obstacles

  • Collaboration

  • Engaged and resourceful employees

 

Radical Inclusion: Activate Diversity-Driven Inclusion™, provides managers and teams with insights, tools and transformative experiences to:

 

  • Identify when, how and with whom they box and shelf others, and the alternatives 

  • Practice diversity driven innovation  - weave inclusive innovation into daily business

  • Authorize Safety Zones – create opportunities for people to share divergent thinking without criticism

  • Clarify Coworker Uniqueness  - understand the divergent talents of the members on their teams 

  • Evaluate Business Impact – measure and demonstrate the positive business impact of inclusive innovation

 

Radical Inclusion™ includes a one-day highly interactive workshop with on-the-job assignments to drive inclusive innovation; three weekly follow-through group coaching sessions, and concrete tools to:

 

  • Identify when/with whom they box and shelve

  • Determine when to use inclusive innovation

  • Clarify coworker uniqueness of team members

  • Accelerate innovation change-readiness

For more information about Radical Inclusion - Activate diversity-driven innovation, contact us.

To read our white paper on the next level in the Diversity Journey, go to Resources

Radical Inclusion; Diversity-Driven Meeting Facilitation

Training for those who want to facilitate more effective meetings
leveraging the power of diversity and divergent thinking

 

Leaders and teams spend a significant amount of time in meetings, and the most common complaint is that those meetings are often a waste of time. Meetings are made ineffective when the meeting:

 

  • Is dominated by a few people, squeezing out the contributions of others

  • Has no clear targeted outcomes, allowing people to go down unproductive rat holes

  • Gravitates towards old hat solutions when in fact new thinking, creativity and innovation are required

 

The research is abundantly clear: the greater the diversity of people, the better the problem solving and innovation. So, what better place is there to leverage the value of diversity and diverse thinking other than in key meetings?

 

 

Radical Inclusion: Diversity-Driven Meeting Facilitation shows participants how to facilitate meetings with greater skill and insight, dealing more effectively with common meeting challenges. But more than this, it infuses diversity and inclusion into fabric of the business to enable facilitators to run a variety of meetings more effectively:

  1. Strategy and Planning Sessions such as business strategy development, department planning sessions, and sales strategy/planning sessions
     

  2. Business Improvement Discussions such as six sigma, continuous improvement, customer experience management and agile sessions
     

  3. Innovation Work Sessions such as product and service innovation, design thinking, technology innovation and digital transformation sessions

 

The one-day program covers such vital topics as:

 

The actions to take BEFORE the meeting to:

  • Guarantee focus

  • Establish crystal clear objectives

  • Ensure meeting participants come prepared and enthused

  • Organize thoughtful participant selection

  • Ensure diverse and everyone will be contributing diverse thinking

 

The actions to take to DURING the meeting to:

  • Ensure positive, balanced participation and collaboration

  • Create a safe environment that welcomes versus shuts down divergent thinking

  • Leverages the skills, talents, past experiences and best thinking of each participant

 

What to do AFTER the meeting to:

 

  • Ensure accountability and follow through

  • Enable each participant to feel that the meeting was time well spent

  • Help participants perceive that their contributions were valued

 

 

Outcomes

  • Meetings are more focused, efficient and effective – time well spent

  • Meeting objectives are more often fulfilled

  • The organization places greater value on diversity, and inclusive innovation and problem solving
    becomes a habit

  • There is increased opportunity to more effectively solve business problems and innovate products/services

  • Diverse and all employees, feel valued, heard, respected and are engaged in the business increasing the likelihood of talent retention

 

Logistics:

  • One day

  • Number of participants: 15-25

  • Focus on key principles, practice and feedback

  • Tailored to you organizations meetings and challenges

 

 

To learn about the fees and how this can work for your organization, please reach out to Natalie@changereadysolutions.com or Bruce@changereadysolutions.com

 

Radical Inclusion; Diversity-Driven Meeting Facilitation - Certification

Deeper development and credentialing for those who want to master the skills related to facilitating
diversity-driven innovation and problem-solving meetings

 

In an attempt to improve diversity and inclusion, many organizations offer different types of training on unconscious bias. Well-designed training can lead to deep insights which can motivate leaders and team to work more effectively. Nevertheless, single event training has short term effects that wear off when participants return back to their demanding jobs, and virtual and e-learning can be informative but is not designed to facilitate self-evaluation, discussion and feedback which is a prerequisite to behavior change.

 

 

In order to make a difference, organizations must move beyond the “check the box” mentality about training. A new approach is required.

 

INFUSION; A new approach to overcoming D&I obstacles

Infusion: the act of saturating a person or object with a certain element or quality. In medicine, infusion therapy is used with some strains of antibiotic resistant infections, or when the patient needs an accelerated transfusion.

 

In order to build an environment in which diversity is cherished, inclusion is a habit, and people are valued and respected for their actual or potential contributions, diversity-driven innovation and problem solving must be infused into the organization.

 

It must be woven into the fabric of the business from the team to enterprise level, not treated as a set of standalone initiatives but instead become a part of how everyone does business, every day.

 

Radical Inclusion; Diversity-Driven Meeting Facilitation Certification

Instead of or in addition to providing training, an appreciation of the business value of diversity and practice of inclusion can be baked into everyday business by modeling the principles of diversity and inclusion in key group activities.

 

Leaders and teams spend a significant amount of time in meetings, so what better place is there to model the value of diversity and practice of inclusion? Not every meeting, however, represents the ideal opportunity to model diversity and inclusion. Particularly, those meetings in which you need to innovate or solve problems represent ideal opportunities to leverage the power of diversity and inclusion, bringing it out of the realm of HR programs and into the realm of everyday business value.

 

Radical Inclusion: Diversity-Driven Meeting Facilitation Certification infuses diversity and inclusion into fabric of the business by certifying your managers and select individual contributors as Key Meeting Facilitators, to conduct three types of Critical Innovation and Problem-Solving meetings, modeling diversity and inclusion:
 

  1. Strategy and Planning Sessions such as business strategy development, department planning sessions, and sales strategy/planning sessions 
     

  2. Business Improvement Discussions such as six sigma, continuous improvement, customer experience management and agile sessions 
     

  3. Innovation Work Sessions such as product and service innovation, design thinking, technology innovation and digital transformation sessions

 

You are not adding one more thing to their overfilled plate

One significant benefit of the infusion approach is that it does not extra take time out of everyone’s overloaded day, but instead provides leaders and teams a better way of doing what they would otherwise already do; just more effectively and reinforcing diversity and inclusion.

 

Radical Inclusion; Diversity-Driven Meeting Facilitation Certification: The Process

 

Step 1: Selection

Working with your organization, we’ll identify those people who often facilitate key meetings. This includes people in your organization:

 

  • Responsible for organizing department planning

  • Who lead department, division or company strategy meetings

  • Who define sales and market strategy

  • Six Sigma and Agile Managers

  • Responsible for continuous business improvement

  • Who lead Customer service/experience functions

  • Responsible for the innovation of Products and services

  • Who are Technology leaders who lead meetings

  • Who are HR leaders who lead meetings with internal clients

 

 

Step 2: Meeting Facilitation Training

Selected participants take a three-day training program on the principles of Diversity-Driven Meeting Facilitation with significant opportunities to practice and receive feedback from peer participants. This program is behavior-based and gives participants a chance to try on the principles in a safe controlled environment. It also includes an overview of the Radical Inclusion Leadership Training. In order to be certified, the facilitator must go through the remaining certification steps.

 

Step 3: Live Practice with Coaching

Participants plan to conduct two or more live meetings in their organization, using the principles of Diversity-Driven Meeting Facilitation. A Master Coach observes the meeting and provides the meeting facilitator constructive behavioral feedback on both use of the principles as well as the mindset behind the principles

 

Step 4: Development Plan & Coaching

The Maser Coach and facilitator jointly create a development plan for the ongoing growth of the facilitator including future touch base points to support development plan follow through

 

Step 5: Recertification

After 12-18 months, Master Coach and facilitator meet to renew the certification

 

Outcomes

Meeting facilitators are trained to take specific actions before, during and after the meetings to ensure the meeting leverages the business efficacy of diversity for innovation and problem solving:

 

  • The organization places greater value on diversity, and inclusive innovation and problem solving becomes a habit

  • There’s increased opportunity to more effectively solve business problems and innovate products/services, setting the business up to grow  financial returns and leap ahead of its competitors

  • Diverse and all employees, feel valued, heard, respected and are engaged in the business, increasing the likelihood of talent retention

 

To learn about the fees for certification and how this can work for your organization, please reach out to Natalie@changereadysolutions.com or Bruce@changereadysolutions.com

Human-Centered Inclusive Change™

If you want to make important changes to your business or in a key business function, our unique change management approach will help you make those changes while reinforcing diversity and increasing inclusion. 

Most efforts to make key changes in your business functions either take way too long, achieve only partial results, or simply fail. The uncontroversial truth is that change is difficult. Research from IBM and other sources indicate that

  • DIFFICULTY - Leaders underestimate the difficulty of the change 

  • RESISTANCE - People/organizations resist change 

  • OWNERSHIP - The ownership for the change resides solely at the top 

  • BEHAVIOR - Most leaders don't know how to change behavior

  • ENGAGEMENT - Classic change models don't know how to engage the heart

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

                                                      

We have integrated previously uncombined business strategies to create a unique and powerful change model that will get your business results where other change efforts flounder.

Human-Centered Inclusive Change Management

  When working with our unique change approach, you can expect such OUTCOMES as:

  • Higher and measurable levels of adoption of the future ways of working

  • Stronger and more lasting partnerships with stakeholders - leaders and groups

  • The new ways of working become seamlessly integrated into ways people get their jobs done - BAU

 

  • Diversity is valued and even sought after and higher levels of inclusion are baked right into the change process.

The Key Operating Principles of our proprietary change model is as follows:

Senior leaders promise that their businesses will embrace diversity but most organizations struggle with how to make diversity more than a stated value.

One way to embrace diversity is to practice inclusion - involve others with different beliefs and perspectives because you value their diverse point of view. Human-Centered Inclusive Change Management takes diversity to the highest level by directing leaders to actively include diverse groups in key change activities, reinforcing them for seeking diverse peoples and views, especially those different than their own.

 

Your business will achieve its Diversity and Inclusion goals by using our approach to change.

Our Secret Sauce - The Change-Ready Model™

Based on years of highly validated behavioral science research on how people change, we have discovered that the primary driver of personal change is not the motivation to change but rather the readiness to change. Further, readiness does not take place in one step but instead progresses through five distinct levels of the readiness to change. 

Furthermore, there are tested strategies to help someone advance from one level of readiness to the next!

Sales Optimization

Many sales organizations are faced with:

 

  • Constantly increasing sales goals

  • Stiff competition coming left and right

  • New products and markets 

​At Change-Ready Solutions, we have translated this model into a business tool that enables:

  • ​Organizations to manage change more effectively

  • Leaders to grow and evolve more quickly

  • Managers to coach for greater impact 

  • Individual contributors to change their own behavior and beliefs 

2018 Change-Ready Solutions, LLC

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